ICAT De-Escalation Practice Exam

Session length

1 / 20

Which step is titled Identify options and determine best course of action?

Step 0 Pre Response

Step 1 Collect Information

Step 2 Assess Situation, Threats, and Risks

Step 4 Identify options and determine best course of action

The step focuses on decision-making in the de-escalation process. After you’ve collected information and assessed the situation, threats, and risks, you move to weighing possible responses and choosing the most appropriate action. This means considering options like verbal de-escalation, creating distance, seeking help, or using barriers, and selecting the approach that best protects safety while remaining feasible given the context. It’s the moment you commit to a plan rather than just understanding what’s happening, ensuring your chosen action aligns with reducing harm and maintaining control. The preceding steps set up what you know and the risks, while this step centers on deciding the actual course of action to take.

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